ABOUT US

CASES A LA MODE is designed to bring you different types of accessories. Glamorous phone cases, ipad cases, and beautiful jewelry.

We love people, we love helping people, and we love seeing people happy! We are a family owned, family operated business located in New York,USA. 

Our items and our personal customer service will keep you coming back for more. It's a guarantee! Most of our orders are re-orders, or referrals from happy customers. 

We confirm all orders via e-mail to ensure there are no mistakes in the order details and shipping information. This gives the customer a chance to contact us right away if there is any changes needed. 

After we receive an order, your item is shipped within 24 hours! In some cases - can take up to 48 hours. 

If there is a problem or delay to ship your order, we urge customers to always leave their phone number for better contact, but regardless we will contact you right away via e-mail.

For domestic orders, we ship using USPS. 

Time frame for domestic shipments are anywhere from 3-7 days, and time frame for international shipments can be anywhere from 7 days up to 14 days.

All of our packages will come with a tracking number. We are not responsible for any packages lost, stolen, or delayed by the postal service. If for any reason, a package goes lost and we cannot provide tracking number, we will send you a brand new item.

Please do not hesitate to contact us for any reason. Whether you have any questions, suggestions, problems; anything! Rest assured we want to see YOU happy!